While both options provide reliable video conferencing and use near-identical certified hardware (such as video bars from Logitech, Neat, Poly, or Yealink), their ongoing licensing, software ecosystems, and administrative tools differ:
Key differences between Teams Rooms and Zoom Rooms
Licensing options and pricing:
Microsoft Teams Rooms: Offers a free Basic tier for up to 25 rooms per company, covering core single-screen calls, whiteboarding, and standard meeting features. For larger estates or advanced capabilities (like dual-screen setups, AI speaker tracking, and central remote management), the Teams Rooms Pro subscription costs £30.80 per room per month (excluding VAT, billed annually).
Zoom Rooms: Requires a paid room subscription from the start, costing £33.25 per room per month (excluding VAT, billed annually) or £39 per room per month when paid monthly. There is no ongoing free tier for shared room spaces.
System management and IT admin:
Microsoft Teams Rooms: Managed through the Teams Admin Centre and Microsoft Intune. This links straight into your existing Microsoft 365 setup, Azure Active Directory security, and corporate network policies.
Zoom Rooms: Managed via the standalone Zoom Admin Portal. It provides intuitive web-based controls, remote app upgrades, and easy room grouping without requiring a Microsoft identity management setup.
Screen usage when rooms are idle:
Microsoft Teams Rooms: Included with Teams Rooms Pro, idle displays can show custom company notices, internal news, and corporate branding when no calls are scheduled.
Zoom Rooms: Includes digital signage and scheduling display options on every paid tier, allowing idle screens to show company news, interactive room maps, or visitor reception kiosk information.
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